Policies

Processing Time: Orders are processed within 1–3 business days.
Shipping Time: Delivery typically takes 3–10 business days, depending on your location.
Tracking: A tracking number will be provided once your order ships.
Delays: We are not responsible for shipping delays caused by the carrier, weather, or customs.

Eligibility: Returns are accepted within 14 days of delivery. Items must be unused, in original packaging, and in resellable condition.
Process: To initiate a return, please contact us at [your email or contact link] with your order number and reason for return.
Refunds: Once your return is received and inspected, we’ll notify you and process a refund to your original payment method. Shipping costs are non-refundable.
Exchanges: Exchanges are allowed for defective or damaged items only.

Your privacy is important to us. We collect only the necessary information to process your order and provide customer support.
We do not share or sell your personal information with third parties.
Payment information is encrypted and securely processed through trusted payment gateways.

Need help? Our support team is here for you!
Contact us at [modazones@gmail.com] – we aim to respond within 24 hours on business days.

Some of our products may include a limited warranty. Please check the product description or contact us for more details.